— MAYA VILLORENTE, who commutes an hour to work at Professional Aircraft Accessories
Job title: Customer Account Representative, Customer Service at Professional Aircraft Accessories in Titusville, Florida
What that means: Carlos is responsible for all international accounts; he provides service quotes and RFQs, but his job doesn't stop there. He makes it his mission to ensure customers have a great experience. Carlos works directly with them to address and resolve any concerns and contacts them on a daily basis to ensure their satisfaction.
How long he's worked here: Seven years! He's been with PAA since 2015. He recently moved to Titusville after transferring from the company’s Miami location.
Why he loves his job: "Getting to start something new here in Titusville has been really great! Coming from an avionics shop to a larger facility that specializes on gears has been a really cool learning experience. I've had a lot of support from my peers on this journey, too."
What he'd tell someone considering working here: "Come join us! You'll get a great experience in a great environment with great people. Factor in all the available resources and the welcoming family of PAA, and you have all the ingredients necessary for career success."